Frequently Asked Questions

No, Promise Touch is not a recovery house. We provide mobile post-op support services. We travel directly to your hotel, Airbnb, or home in Miami and Broward County to deliver personalized care and massages.

No. Promise Touch provides non-medical post-op support, transportation, and lymphatic drainage massage. We are there to assist with your comfort and recovery process. Always obey your surgeon’s medical instructions.

We proudly serve Miami and Broward County. Please note that a $35 travel fee applies for bookings located in Broward County.

Yes! The core of our business is mobility. We bring our premium support and equipment right to where you are staying, ensuring maximum comfort without the stress of traveling (except for required appointments).

Booking starts with a simple call, text, or email inquiry. We'll discuss your surgery dates and location. You will then complete an intake form, and finally, submit a deposit to secure your dates on our schedule.

Yes, a deposit is required to lock in any dates for our services. Until the deposit is paid, your dates remain open and available to other clients.

Your booking is strictly confirmed only after we have received both your completed intake form and your deposit.

Lymphatic drainage massage sessions can only begin after you have completed your post-op appointment and have been cleared by your doctor.

Yes, we try to accommodate when possible. However, Sunday appointments or last-minute (same-day) bookings incur a premium rate (e.g., $120 per massage session).

Absolutely. We offer complete transportation packages including pre-op errands, surgery day pick-up and drop-off, and trips to your post-op follow-ups.

If your recovery location is further than 5 miles from the surgery center, please inform us during your initial inquiry. Distances greatly exceeding this may incur additional fees or limits on certain transportation packages. We will evaluate this on a case-by-case basis.

Yes! We sell our proprietary Promise Touch Arnica oil to aid in recovery. We also rent out XL Zero Gravity Chairs to ensure you have a comfortable resting environment. View details here.